Terms of Use

These Terms of Use (hereinafter: Terms) govern the use of the website, mobile and web application, and all related services (hereinafter collectively: Service) operated by Sport group d.o.o. (hereinafter: Provider). By accessing or using the Service, you confirm that you have read, understood, and fully agree to these Terms. If you do not agree to the Terms, you may not use the Service.

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• User: any natural or legal person accessing or using the Service.
• Account: a user profile created to access the Service's functionalities.
• Content: all data, text, images, documents, records, notes, appointments, notifications, or other information entered or created by the user in the Service.

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The Provider grants the user a limited, non-transferable, and non-exclusive right to use the Service solely in accordance with these Terms and applicable laws of the Republic of Slovenia and the European Union.

• using the Service for illegal or misleading purposes,
• interfering with the security, operation, or availability of the system,
• attempting unauthorized access to other users' data,
• uploading malicious software or content,
• violating copyright, personality, or other rights of third parties.

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The user is prohibited from:

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Registration is required to use certain functionalities. The user is obliged to provide accurate, complete, and up-to-date information and protect their login credentials.

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The user is fully responsible for all activities performed through their Account. The Provider reserves the right to suspend or terminate the Account in case of violations of Terms or legislation.

The user is solely responsible for the Content they enter or create in the Service. By using the Service, the user grants the Provider a non-exclusive, free, and indefinite right to process Content solely for the purpose of providing the Service.

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The Provider does not verify user content and is not responsible for its accuracy or legality.

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The Service may include paid functionalities. Prices, billing periods, and conditions are clearly stated upon subscription or purchase.

• credit card payments,
• SEPA direct debits for monthly or multi-month subscriptions,
• other electronic payment methods via authorized providers.

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Supported payment methods may include:

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The Provider does not store credit card or bank account data. In case of legal obligation, payments are recorded via the fiscal cash register system in accordance with the legislation of the Republic of Slovenia.

Subscriptions renew automatically unless canceled by the user in the user interface.

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By using the Service, the user agrees to receive system notifications via SMS, email, or push notifications necessary for the operation of the Service (e.g., appointment confirmations, changes, security notices).

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The Provider is not responsible for non-delivery of messages due to issues with mobile operators or third-party providers.

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The Provider processes personal data in accordance with Regulation (EU) 2016/679 (GDPR), the Personal Data Protection Act (ZVOP-2), and the Privacy Policy, which is an integral part of these Terms.

• providing the Service operation,
• managing user accounts,
• executing payments and subscriptions,
• sending notifications,
• fulfilling legal obligations,
• ensuring security and improving the Service.

Personal data is processed for:

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The user has the right to access, rectification, erasure, restriction of processing, data portability, and objection.

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Personal and business data are retained as long as necessary for the purpose of processing or as required by law. Upon termination of Service use, data is deleted or anonymized unless the law provides otherwise.

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The Service is provided on an 'as is' and 'as available' basis. The Provider does not guarantee uninterrupted or error-free operation of the Service.

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In no event shall the Provider be liable for indirect damage, loss of profit, loss of data, or business opportunities arising from the use or inability to use the Service.

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The user may stop using the Service and close their Account at any time. The Provider reserves the right to restrict or terminate access in case of violations of Terms or legal requirements.

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The Provider reserves the right to change the Terms. Changed Terms enter into force on the day of publication in the Service. Continued use implies acceptance of changes.

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These Terms are governed by the law of the Republic of Slovenia. The court in the Republic of Slovenia has exclusive jurisdiction for resolving disputes.

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For questions regarding Terms of Use, you can contact the Provider via contact details published in the Service.

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